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Life Policy Administrator – French & English speaking (m/f)

Published on 2023-11-27

Referencem82p2qlsie

LocationLuxembourg

Business areasFinance

Type of ContractPermanent contract

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Company description

Our client, an international Reinsurance solutions provider, is currently looking for a:

Life Policy Administrator – French & English speaking (m/f)

Job description

Responsibilities

  • Provide clear, timely and accurate answers to policyholders and brokers, respecting terms & conditions of policies, operational guidelines and company procedures & controls

  • Provide clear information regarding internal processes, organizational steps and expected timelines

  • Update policyholders and brokers pro-actively on the status of their requests

  • Maintain and update the policy database accordingly to ensure accuracy of database/platform at all times

  • Ensure policy administration is compliant with applicable fiscal and legal framework and company guidelines & procedures

  • Lead and coordinate an AML project

  • Administration of policies (contract amendments, correspondence with policyholders, claims payments, …)

  • Support and collaborate to system tests and development

  • Administration of incoming and outgoing premiums

  • Broker management

  • Support during any project, audit and closing tasks

  • Support general services when and if needed (reception tasks, mail room, etc)

Required profile

Profile

  • Degree in Finance or Insurance

  • Minimum of 5 years of relevant professional working experience in Life Policy Administration

  • Fluency in French and professional level in English

  • Team-player and ability to work independently

  • Ethical and sense of privacy are impeccable

  • Meticulous and details-oriented

  • Well organized

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